I’m not sure my order has gone through. Where do I see it?

Once you place an order or subscribe to Hook Coffee, you will receive a confirmation email.

Your orders can also be viewed in Account > Order History for one-off. For subscriptions, your past deliveries will also be listed in your Order History, while your upcoming order can be seen on your Dashboard or under Subscriptions.

As soon as the order has been shipped, you will receive an email notification. The Order History segment in your Account will be updated as well.

If you're unsure, don't hesitate to get in touch with us at [e-mail].