Subscription
Simply log in to your Account > Subscriptions (Bags Subscription / ShotPods). You will be able to make all sorts of changes to your order, such as "Choose another coffee", "Change shipping date", "Ship Urgently" (dispatched on next working day), "Skip this delivery", "Change subscription plan preferences" - including packaging method and shipping interval.
Do remember to make all changes 48 hours before your delivery to give our diligent packers time to make the necessary amendments as per your request.
If it's less than 48 hours before your next order, please drop us an email so we can do it for you.
One-Off Order
While we cannot guarantee that we'll be able to help change your order in time since all one-off orders are dispatched the next working day, let us know via email at hola@hookcoffee.com.sg if you placed an order for the wrong item(s) and we'll try our best to help.
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