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  1. Hook Coffee
  2. Managing Your Account

Managing Your Account

  • How do I make changes to an upcoming order?
  • What is the cut-off time if I need to make changes to my subscription?
  • Why should I rate and/or review my past coffee orders, and how do I do that?
  • How do I change the coffee that I will receive?
  • What happens when Hook runs out of my favourite coffee?
  • How do I change my dispatch date and/or frequency of delivery?
  • What happens when I “ship urgently”?
  • What happens when I "skip this shipment”?
  • How do I cancel my subscription?
  • How do I update my personal or billing details?
  • Downloading Receipts / Invoices
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