Managing Your Account
- How do I make changes to an upcoming order?
- What is the cut-off time if I need to make changes to my subscription?
- Why should I rate and/or review my past coffee orders, and how do I do that?
- How do I change the coffee that I will receive?
- What happens when Hook runs out of my favourite coffee?
- How do I change my dispatch date and/or frequency of delivery?
- What happens when I “ship urgently”?
- What happens when I "skip this shipment”?
- How do I cancel my subscription?
- How do I update my personal or billing details?